Dear players,
Despite our current bot detection system, we’ve seen an increase in their activity over the last two months. We immediately began analyzing all the exposed cases. Your reports, on the other hand, gave us a lot of additional data - we’d like to thank you for your commitment!
Of course, we’ve been looking for third-party solutions and their use in the future is a possibility. However, thanks to the aforementioned analysis and the data collected we are at the final stages of our own anti-bot system specifically for Broken Ranks servers.
On January 14th, the new system was implemented in the game and we began the process of calibrating the tool to decrease the risk of errors as much as possible.
We know very well that many of you work hard for your achievements and ranking placements. That’s why you want the competition to be fair. Knowing this, we decided not to inform you of our intentions - we didn’t want to scare away those playing unfairly so that we could catch them red-handed and give them what they deserve.
At the moment, the system only notifies us when a bot is used, without an automatic ban. It’s a sort of a “silent alarm”. In the last couple of days (from January 14th to the moment this announcement is published), we detected more than 50 accounts that were actively using bots. The next step was a double check and banning the accounts of dishonest players. What’s more, some of the banned accounts had characters at the maximum level.
If an account is banned, it’s owner should create a ticket on support.brokenranks.com so that the administration can give them further information.
We are aware that there may be more accounts that are using bots, so we assure you that we’ll continue to monitor the situation on the servers and react as needed. We deeply care about your achievements and fair play, so we’ll continue to work on improving the anti-bot system.
Broken Ranks Team
